Contact Information
Last updated: 1 January 2026
Editable content notice. This page is maintained by the iscricrass.com team to help South African customers understand our website and shopping experience. It is provided for information only and does not replace independent legal advice.
Customer support
Email: [email protected]
Returns: [email protected]
Complaints: [email protected]
WhatsApp & phone
Phone / WhatsApp: +27 21 555 0184
Hours: Monday to Friday, 08h00 – 17h00 (SAST). Closed on South African public holidays.
Postal address
iscricrass Customer Care
P.O. Box 4218
Cape Town, 8000
South Africa
Response times
We aim to respond to all messages within one (1) working day. Complex queries may take up to three (3) working days.
Media & partnership enquiries
Please email [email protected] with a brief outline of your request.